According to the results of the Mazda VoC 2022, 3 dealerships including Mazda Bac Lieu, Mazda My Dinh and Mazda Ha Dong were named the best Customer Service Providers to meet customer expectations.

Embracing the business philosophy of "Dedicated service", Mazda Vietnam is trying its best to improve staff professional skills to provide the best customer experience; hence customer service is always a priority for the brand.

Accordingly, Mazda VoC (Voice of Customer) is a customer satisfaction survey for Mazda dealerships nationwide. In 2022, the majority of customers doing the survey had high opinions of the service quality and after-sales services at the dealerships. Taking the lead, Mazda Bac Lieu, Mazda My Dinh and Mazda Ha Dong excellently made it to the final round. In the end, Mazda My Dinh was the winner with the highest customer satisfaction index.

In addition to providing customers with great service experiences across its Showrooms and Service centers, Mazda Vietnam comprehensively meets the standards of customer services with fast and timely handling of customer requirements about the company's products and services.

To live up to its commitments, Mazda Vietnam is to keep on upgrading the facilities of the customer-centric standardized modern and luxurious showrooms and service centers. Improvements of service quality along with digital technology application will create essentially practical advantages by cutting waiting times and optimizing the quality of Mazda service.